General Terms and Conditions

Warning: This is a shortened version of business conditions. The full wording can be found in Czech language here.

I. General provisions

1. These General Terms and Conditions govern the relationship between the seller and customers (Buyers).

2. The Buyer is obliged to get acquainted with Warranty Claim Policy and General Terms and Conditions of Sale before ordering any goods.

3. The Seller: Ing. Tomáš Halabala, with its seat in Kudlovice 363, CZ-687 03 , Tax ID # CZ8205204403.

4. The Buyer - End User at the initial stage of business relationship the End User will hand over to the Seller its contact data necessary for execution of the order, or any additional data the Buyer wants to appear in the bill of sale. Legal obligations between the Seller and the Buyer not specified in these General Terms and Conditions are governed by the Civil Code Act No. 40/1964 Coll.

5. The Buyer - Dealer at the initial stage of business relationship the Dealer will hand over to the Seller the documents related to legal facts pertaining entrepreneurs (copy of Trade Register Entry, valid Trade Authorisation, Tax registration). Distributor is obliged to continuously update these data. Legal obligations between the Seller and the Buyer not specified in these General Terms and Conditions or in any Contract between the Seller and the Buyer are governed by the Commercial Code Act No. 513/1991 Coll.

6. Individual contract with the Buyer supersedes the General business Terms and Conditions.

7. The Buyer is aware of the fact that by buying the products offered by the Seller he gets no right to use registered marks, business names, companys logos or patents of the Seller or other firms, unless it is agreed otherwise by a special contract.

II. Order processing

1. Buyer will get the goods for the price valid in time of the order. In case the ordered goods are goods on special order or goods, which are not available in stock, the Seller will confirm to the Buyer by e-mail the price and the date of delivery. The Seller is entitled to change this price in view of actual situation on the market and depending on the foreign currency exchange rate development. If the Buyer does not agree with such a change he has an option to cancel the order.

2. Customers can order goods or services per internet by way of E-shop on pages www.regulace.org, by electronic mail (E-mail) on regulace@regulace.org, by post or through personal dealings. Orders to the amount of CZK 2500.00 (or equivalent in other currency) for mail-order delivery are also accepted on telephone. Customer has to specify type and quantity of the goods or services in his order according to the valid catalogue or valid offer.

3. Mail-order customer is obliged to mention exact address for sending correspondence and address for goods receipt as well. The company is obliged to mention its exact corporate name, ID, Tax No., E-mail and phone.

4. It is possible to cancel an order only by written form. If the goods, intended for fulfilment of an order, has already been ordered at suppplier, we reserves right to charge penalty for an order cancellation at least in the height of 25% order price. In case, the supplier changes the delivery range, prices or delivery terms, we reserves right to make appropriate adjustments in its supplies as well.

III. Terms of delivery

1. Settlement date of order depends on current stock level. Order is usually despatched completely (called undivided order). Delivery schedules for supplies, that are confirmed by commercial treaty, are fixed individually after agreement. If customer asks for it, order is dispatched in parts (called divided order). It means that frequent goods is delivered by return from the stock and the rest is delivered according to the stock level until order fulfilment. This does not apply for custom manufacturing and development, where the deadlines set individually to each contract.

2. Goods be send to the Buyer by a shipping company. The price of transportation is set in current price list valid for the day of order.

3. Before accepting the shipment from the forwarder the Buyer is obliged to check the state and condition of shipment (number of packages, intactness of tape with companys logo, damage of box). Damaged or incomplete shipment must be reported without any delay to e-mail address regulace@regulace.org Damage Protocol has to be signed with the forwarder and sent via e-mail to the Seller.

4. The handover of goods shall be understood as the moment the goods are handed over to the first carrier.

IV. Payment Terms

1. Payment for goods or services is either cash on delivery (retail, cashing) or credit bank transfer, it means bank transfer or by credit cards. By cash operations the total amount is always rounded to the closest valid nominal value of legal active money. Invoices with due date are provided to regular and reliable customers. 

2. In case of credit transfer customer has to pay invoice amount in required date. The date of amount settlement on the seller account is predominant. If the due date isn't fulfilled we reserves right to charge penalty for late settlement in the height of 0,05% from amount due for each delay day. Late payment may result in interlocking of futher shipment for the customer. 

3. We isn't responsible towards customer or third-party for consequences connected with supplies delay by reason of breach of requested due date.

4. Buyer agrees to issuing a tax document in electronic form.

5. Goods remains in possession of the seller until complete payment.

6. Buyer acknowledges and agrees that the seller is entitled to any of its receivable from the buyer to a third party.

V. Privacy notice

1. The information we learn from customers helps us personalize and continually improve your shopping experience at REGULACE.ORG. Here are the types of information we gather.

2. Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.

3. Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.

4. E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

VI. Warranty

1. Conditions of warranty on goods are governed by Sellers Warranty Claim Policy and by legal regulations in force in the Czech Republic.

VII. Final provisions

1. These General Terms and Conditions are effective as of 11.2.2019 and supersede all previous provisions and practices. The Seller reserves the right to change these General Terms and Conditions without previous notice.